TERMS + CONDITIONS

Turn Around
Please take note of the following information regarding your order with TNT Printing. The turnaround time for your order will begin once you have approved the proof via email and have paid at least 50% of the total invoice. Please note that any delays in receiving this information from you may result in production delays. Additionally, if you have a complex order or require add-ons, this may increase the turnaround time. If you have a specific deadline for your order, please inform us when placing the order. A rush fee may apply if we can not complete your order within the normal turnaround time. If you do not advise us of a due date until after your order has been paid for and processed, we may be unable to accommodate your request. Please also note that any circumstances beyond the control of TNT Printing, such as weather delays or shipping errors by the supplier, may require more time to complete your order and are not factored into the initial turnaround time estimate.

Shortages/Defected items (Screen Printing)
Please find the revised text below without any spelling, grammar, or punctuation errors: TNT Printing has three departments that handle all orders. Every item and size is counted in each department, and the last stage is the packaging department. We use video to ensure all orders are complete. If you notice any missing items or defects, you must inform us within 48 hours of receiving the items through delivery, pickup, or the time stamped on USPS, UPS, or FedEx delivery time. We will not be responsible for any issues with orders reported after the 48-hour period. 

Payment Terms
All orders must be paid with a 50% deposit prior to any work beginning, unless otherwise approved by TNT Printing staff, customers with term, etc. You may pay your invoices online. However, if you choose to pay via check, the turn-around time clock on your order will not begin until your check clears. Please note that there is a $35.00 processing fee for all returned checks. If you have a NET 10/15/30 account, invoices are due and payable no later than 5 PM on the due date listed on your invoice. Failure to pay the entire invoice in full within the aforementioned time will result in a late payment fee of 1.5% per month. An additional 8% penalty for late payment shall also be due on all invoices not paid within 30 days.

Artwork
Please note that the quality of your printing is highly dependent on the quality of the artwork that you submit to us. TNT Printing cannot be held responsible for poor-quality printing resulting from low-quality artwork. Furthermore, TNT Printing will not be liable for any spelling mistakes, errors, or issues present in your art file. We always do our best to identify these errors and alert you, but we may not be able to catch all of them. If any of these errors are present in your art file, and you approve it, we will print it as is.

Art Approval / Order Proofs
Before placing an order, it is important for the buyer to review and approve a digital proof or sample. If you choose not to receive proof, please keep in mind that TNT Printing cannot be held responsible for any mistakes that were not caught by the buyer. For screen printing orders, if you make changes to an order after work has already started, there will be a $250 fee to cover the cost of setting up the machine and preparing the garments. If you decide to cancel an order after the machine has already been set up, there will also be a $250 fee. It is important to carefully review your order proof or sample before proceeding with your order. If you choose not to receive proof, the company cannot be held responsible for any mistakes. Additionally, if you need to make changes to your order after work has already started or if you cancel your order after the machine has been set up, there will be a $250 fee.

Cancellations & Restocking Fees - Screen Printing
Cancellations made after the order has been placed will be subject to a 20% restocking fee, plus any additional fees required to cover services already rendered. No cancellations will be accepted once production or any manipulation of the garments (tag removal, printed tags, printing, hem tagging, etc.) has begun on the order. Rush Orders
TNT Printing will do everything possible to meet any must-have date, but we cannot guarantee it. Rush fees may apply. The customer is responsible for any expedited shipping charges associated with the order.

Holidays
TNT Printing is closed on all national holidays, and these days are not considered business days when counted in turn around times.

Cancelled Checks
There is a $35 returned / Non-Sufficient Funds check fee.

Pricing
TNT Printing reserves the right to change pricing without notice.

Garment Disclaimer
TNT Printing is not responsible for manufacturer defects such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and/or garment defects (holes in garments, ripped seams, etc.). We try our hardest to inspect all garments as we print them.
Some manufacturers over-dye their garments. Over-dying is the process of re-dying a garment after its initial manufacturing period. This is done for many reasons, including color correction, removing colors that didn’t sell (purple shirts aren’t selling, so the manufacturer dyes them black to sell them as black shirts), etc. Because of this factor, TNT Printing cannot 100% guarantee exact color consistency on coloring with discharge printing or discharge-based services (Premium Standard).  If a garment is provided or ordered by the customer-client, TNT Printing can not be held responsible for how the print affects the garment. Lightweight fabrics should be tested before running full production. Many lightweight fabrics should be tested before running full production, and a sample should be ordered to see how these garments will print. We can not be held responsible for prints showing through the back of label prints due to lightweight fabrics.

Notice of Defects/Returns
"The buyer must report any defects, such as shortages, quality issues, or specification mismatches, within 5 days of receiving the merchandise. If the shipment is directed to a third party, the seller cannot be held responsible for any shortages. It is the buyer's responsibility to inspect the items upon receipt and ensure that they match the order placed. Returns can be made in case of any such discrepancies."
Returns
It is the responsibility of the Buyer to inspect, upon receipt, that all merchandise delivered matches its order. A written authorization from the Seller must be obtained by the Buyer for any returned merchandise. All returns must be made within 5 days of receipt of goods. Acceptance of Goods with Known Defects waives claims for damages.
Buyer must notify seller in writing of all claims for damages resulting from late delivery or any other defect that is known to Buyer when Buyer accepts the merchandise. Buyer hereby waives any claim for damages resulting from any defect Buyer is aware of, including late delivery, when Buyer accepts the merchandise.

Defaults
Please be advised that if the Buyer fails to make timely payments, no further credit will be extended. In such an event, the Seller will charge the Buyer a past due service charge, collection agency fees, and/or reasonable attorney’s fees, along with all other costs and expenses that may be incurred by the Seller in enforcing the terms and conditions set forth on this invoice, credit application, and/or confirmation. In addition, any returned checks will be charged to the Buyer, and a $50 handling fee will be levied on the buyer.

Agreement and Acknowledgement

Buyer(s) have carefully read and agree to these Terms and Conditions. Buyer authorizes TNT Printing to verify the credit of the Company and/or individual(s) whose signature(s) appears on this or the other documents and/or business references to release credit information of Buyer and or Guarantor(s) as requested by TNT Printing.

RIGHT TO REFUSE SERVICE
TNT Printing reserves the right to cancel or refuse any print job without disclosing a reason. We may refuse any order for any reason, including but not limited to obscene, pornographic, or offensive content. This also includes any prints that encourage violence of any type.